How It Works

Your Viva Experience

Professional care. Personalized to you. Here is how a Viva appointment works from booking to aftercare.

Three Simple Steps

From Booking to Infusion

01

Choose Your Wellness Service

Explore our IV wellness options and select the experience that best fits your goals.

02

Complete Your Consultation

Depending on your circumstances, a naturopathic consultation may be required before your infusion. Your Registered Nurse will also complete an assessment at your appointment.

03

Relax & Receive Your Infusion

Book through the Jane App or by contacting our wellness coordinators at 825-394-9826. Your Registered Nurse will deliver your infusion within the selected service and monitor you throughout your appointment.

Screening & Assessment

Every Viva experience begins with appropriate screening.

Every Viva experience begins with appropriate screening and assessment. Depending on your circumstances, a naturopathic consultation may be required before your infusion. At your appointment, your Registered Nurse will review your goals, health history and current needs before confirming and personalizing your infusion within the tier you’ve selected.

First-time clients, annual renewals and clients with significant changes to their health history are required to complete the appropriate virtual naturopath consultation before receiving IV therapy.

What to Expect

Your Appointment, Step by Step

01

Book

Choose your preferred tier, infusion and appointment time.

02

Consultation

Complete your naturopath consultation if required.

03

RN Assessment

Your Registered Nurse reviews your health history, goals and current needs.

04

Your Infusion

Your IV is prepared and administered according to your selected service and clinical assessment.

05

Relax & Recover

Your RN monitors you throughout the infusion and provides appropriate aftercare guidance.

Timing

How Long Does It Take?

Standard infusions

Most standard IV appointments are approximately 30–45 minutes; some drips can take up to 2 hours.

NAD+ infusions

NAD+ appointments can take approximately 2–4 hours depending on the individual.

Virtual consultation

A brief 10-minute virtual naturopath consultation for first-time clients and annual renewals.

FAQ

Common Questions

Registered Nurses administer our IV wellness services.

Yes. All first-time clients require an initial Naturopath Consultation so your drip can be tailored directly to you. This consultation will need to be renewed annually or with any significant changes in health history.

An infusion can take from 45 minutes to 2 hours depending on your drip.

Yes, we specialize in mobile IV services and can come to you wherever you are!

Ready to Experience Viva?

Book online or call 825-394-9826 to speak with our wellness coordinators.