FAQ

Frequently Asked Questions

Everything you need to know before your first Viva experience.

General

Registered Nurses administer our IV wellness services.

An infusion can take from 45 minutes to 2 hours depending on your drip.

You can select the tier that best matches your desired experience. Your RN will review your goals and health history and personalize your infusion within the selected tier.

NAD+ is an advanced specialty infusion administered by our Registered Nurses following appropriate assessment and screening. NAD+ appointments can take approximately 2–4 hours depending on the individual.

Consultation & Safety

Yes. All first-time clients require an initial Naturopath Consultation so your drip can be tailored directly to you. This consultation will need to be renewed annually or with any significant changes in health history.

Yes! All clients will have a Naturopath Consultation who will complete a clearance for your infusion and customize the infusion so it is safe.

Viva Wellness Drip Alberta works with a registered naturopathic doctor who provides clinical oversight for our IV wellness program. Our services operate within established clinical protocols.

Mobile & Groups

Yes, we specialize in mobile IV services and can come to you wherever you are!

Yes! We have special group offers and packages.

Throughout Edmonton, Calgary, Red Deer, Canmore, Banff and Lake Louise and select surrounding communities. Mobile availability varies by location and appointment type.

Yes. Our Registered Nurses can come to your hotel room or suite throughout our Alberta service areas, including Banff, Lake Louise and Canmore.

Booking & Payment

Book online through the Jane App or call our wellness coordinators at 825-394-9826. Edmonton in-clinic appointments at Health Matters can be booked through their booking page.

Please see our Refunds & Cancellations policy for full details. We ask for as much notice as possible so we can offer the appointment to another client.

Yes. We offer wedding and corporate wellness packages as well as special group offers. Call 825-394-9826 for details.

Still Have Questions?

Our wellness coordinators are happy to help. Call 825-394-9826 or book online.